HEAP – Winter Crisis Program

The 2018-2019 Emergency HEAP Winter Crisis Program begins Thursday, November 1, 2018 and will operate through March 31, 2019.

The program will assist applicant households one time who have a total gross income at or below 175% of the Federal Poverty Guidelines. The Winter Crisis Program can provide up to $175 of assistance with regulated electric or natural gas, $550 of assistance with non regulated electric or natural gas, $450 of assistance with wood, coal, or pellets, $500 of assistance with a furnace repair, and $750 for propane or fuel oil. In addition, eligible households –those at 150% of Federal Poverty Guidelines or less – with a regulated utility may be signed up on the PIPP Plus program where it would benefit the household to do so.  Applicants seen by appointment or as walk-ins for emergencies.

Documentation Needed to Process your WCP Application:

• Income documentation for the past 30 days unless self employed or seasonally employed, then you will need 12 months – if you receive assistance from friends or family you will need to provide a signed statement by that person detailing this assistance with their address and phone number, For applicants and household members with no documentable income source, you may be required to provide a prior year’s tax transcript or verification of non-filing status***
• Social Security Number/Cards for all persons in the household
• Most recent electric and natural gas bill
• Proof of citizenship – i.e. birth certificate or voter registration card –for a complete list contact HCCAO at 937-393-3458 (Hillsboro) or 937-981-9718 (Greenfield)
• Name, address, and phone number of your landlord if applicable
• If a household member is disabled, proof of disability is required.
• Clients applying for assistance with regulated or non regulated electric or natural gas must have a disconnect notice or be applying for new or transferred service.
• Bulk Fuel users must have less than a 10 day supply of fuel.
• Please note, additional information may be required

For additional information or to schedule an appointment, call 937-393-3458 or 937-981-9718

Walk-ins seen by emergency/need on a first come first served basis

Office hours Monday through Friday 7:30 am – 4:30 pm in Hillsboro and Greenfield

Home visits available for seniors

2018 Federal Poverty Guidelines

Main Office: 1487 N. High Street, Suite 500 – Hillsboro, Ohio 45133
(937) 393-3458 phone – (937) 393-7176 fax

Greenfield Office: 133 Lafayette Street – Greenfield, Ohio 45123
(937) 981-9718 phone – (937) 981-9718 fax

*** You may obtain a federal tax transcript by phone:  1-800-908-9946, mail:  PO Box 145500 Stop 2800F Cincinnati, OH  45250, fax 1-859-669-3592, or online at http:www.irs.gov/Individual/Get-Transcript.  For non-filers verification can be requested by phone at 1-800-829-1040.