The 2015 – 2016 Emergency HEAP Winter Crisis Program begins November 1, 2015. The program will assist households that have a total gross income at or below 175% of the Federal Poverty Guidelines. The Winter Crisis Program can provide up to $175.00 of assistance with regulated electric or natural gas, up to $450.00 of assistance with non regulated electric or natural gas, up to $350.00 of assistance with wood, coal, or pellets, and up to $750.00 for propane, kerosene, or fuel oil. Co-payments may be necessary in certain circumstances. In addition eligible households with a regulated utility are signed up on the Percentage of Income Payment Plan (PIPP) where it would benefit the household to do so.
Applicants for the Winter Crisis Program must bring income documentation for all adults in the household for the immediate 13 weeks prior to their appointment for assistance. Applicants must bring in their most recent electric bill, social security numbers for all members of the household, name address and telephone number of their landlord if applicable, and and proof of citizenship for the primary applicant, for a list of acceptable proof contact HCCAO at 937-393-3458. For a list of required documents click here.
Clients applying for assistance with regulated or non regulated electric or natural gas you must have a disconnect notice or applying for new or transfer of service.
The Highland County Community Action Emergency Services department now offers two locations for your convenience. To set up your appointment for assistance, give us a call. Walk-ins are accepted Monday-Friday 8:00 am to 4:00 pm (limited).
Main Office: 1487 N. High Street, Suite 500 – Hillsboro, Ohio 45133
(937) 393-3458 phone – (937) 393-7176 fax
Greenfield Office: 348 South Street – Greenfield, Ohio 45123
(937) 981-9718 phone – (937) 981-9718 fax
PIPP Plus or Percentage of Income Payment Plan Plus is available to any customer of a regulated utility with a household income 150% of the federal poverty guidelines or less. Under the PIPP Plus plan households with all electric heat would pay a maximum of 10% of the total household income for their electric bill for the winter months. Customers who heat with natural gas would pay 6% of the gross household income year round for their natural gas usage and 6% of the gross household income during the winter heating season for regulated electric.
For more information on PIPP plus click http://www.puco.ohio.gov/puco/index.cfm/consumer-information/consumer-topics/percentage-of-income-payment-plan-plus-pipp-plus/
|Persons In Family||Maximum income for 13 weeks||Maximum income for 12 months|
For addtional household members contact HCCAO for income guidelines.